Frequently Asked Questions
Where are you located?
We currently do not have a brick-and-mortar shop open to the public (it's coming soon!). We operate out of our office in Milwaukee's historical Pritzlaff building. In the meantime, we offer free local delivery in the city of Milwaukee to build our presence, community and share amazing pet products we absolutely believe in!
So....How does this work?
1. Browse our selection of products.
2. Add to cart.
3. Check out.
4. Wait for your purchase to be hand delivered to your front steps!
What's your refund policy?
We believe in every product we sell, otherwise we wouldn't carry it. If you don't absolutely love an item you've purchased, we are more than happy to refund you or provide a store credit in the amount of the product returned. (Please note: the exceptions to this policy are gift cards and final sale items, which are clearly labeled during check out)